FAQ

Q: Do you ship worldwide?
A: Yes! We ship to most countries globally.

Q: Can I change or cancel my order?
A: We can only accept changes or cancellations within 6 hours after placing the order. Please email us immediately if you need to make changes.

Q: How do I track my order?
A: Once shipped, you will receive an email with your tracking number.

Q: What if my item arrives damaged?
A: Please contact us within 7 days with photos of the damaged item, and we’ll happily send a replacement.

Q: How do I contact customer support?
A: Email us anytime at support@sunshinefur.com — we usually respond within 24 hours (business days).