Shipping & Returns

📦 Shipping Policy

Order Processing:
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Times:

  • USA: 5-10 business days

  • Canada: 7-15 business days

  • Europe: 7-15 business days

  • Australia & New Zealand: 10-20 business days

  • Rest of the world: 10-25 business days

Please note: Shipping times may vary depending on destination and carrier delays (especially during peak seasons).

Tracking Information:
Once your order is shipped, you will receive a tracking number via email.

🔄 Return & Refund Policy

Because all items are made to order, we do not accept returns for change of mind, wrong size, or incorrect orders placed by the customer.

We do accept returns or replacements in the following cases:

  • The product is defective or damaged upon arrival.

  • The wrong product was received.

If you believe your item qualifies, please contact us at support@sunshinefur.com within 7 days of receiving your order, including your order number and clear photos of the issue.

Refunds:
Once your return is approved, your refund will be processed to your original payment method within 5-10 business days.